This page was last edited on 25/02/2016.
The International Hotel Management Group B.V. (hereafter referred to as: Pillows Hotels) respects the privacy of visitors to its website. We ensure that the information you make available to us will be treated as confidential.
If you visit our website…
You can visit our website without giving any personal information. In some circumstances we will ask you for information – for example in order to correspond with you or to process your booking. If requested, we can keep you informed of our latest and most attractive offers via our email service.
How do we use your personal information?
We will always let you know why we need your personal details and how we will use this information. Pillows Hotels will not make this information available to third parties in any circumstances without your explicit consent, except:
– to third parties engaged for your accommodation, such as accommodation providers;
– if Pillows Hotels is under a legal obligation to do so;
– if it is necessary to protect the rights of the user of Pillows Hotels’ services or to protect Pillows Hotels’ own rights.
How does Pillow Hotels treat the information concerning your stay?
If you book a stay through our website (www.pillowshotels.com), the associated information will only be used to process your reservation appropriately and to get an idea of any additional preferences. This data will help us to better adapt the website and our range of products to your preferences.
How does Pillows Hotels deal with data in the event of competitions or promotions?
If you respond to a competition or promotion, we will ask for your name, address and email. This data is used in relation to the promotion, to inform competition winners of their prize and to measure the response to the promotion.
How does Pillows Hotels deal with safety and quality?
We protect the quality and integrity of your personal information by taking appropriate technical and organisational measures. This also means that we will correct any errors in your personal data as soon as possible on request.
We collect and record your data in order to provide you with an optimal service and to process your booking as best as possible. If requested, we can keep you informed of our latest and most attractive officers via our email service. We will take great care of your information. Under no circumstances will we pass on your information to third parties. The information you give when booking a trip, or when subscribing to the newsletter, will be securely stored in our database.
We accept payments with credit card (Visa, MasterCard, American Express) and debit card. Sorry for not accepting cash payments.
We gather information for research in order to obtain a better insight into our customers, enabling us to tailor our services accordingly.
This website makes use of ‘cookies’ (files that are placed on your computer) in order to help the website analyse how users make use of the site. The information generated by the cookie on your use of the website can be transferred to Pillows Hotels’ own secure servers or to those of a third party. We use this information to keep a record of how you use the site, to produce reports on the website activity and to offer other services connected to the website activity and Internet use.
This privacy statement is adjusted to the use and options available on this site. Any alterations and/or changes to this site may lead to changes to this privacy statement. It is therefore advisable to check this privacy statement on a regular basis.
Choices for personal data
We offer all visitors the opportunity to view, edit or remove any personal information given to us at any time.
Adjusting or unsubscribing from the newsletter service
At the top of each email, you will find an option to amend your details or to unsubscribe.
Adjusting or unsubscribing from communications
You can contact us any time you wish in order to amend your details or delete them from our files. See the contact details below.
Turning off cookies
Questions and feedback